PRIVACY POLICY

The Toy Coach Inc.

THETOYCOACH.COM | TOYCREATORSACADEMY.COM | TOYCOURSES.COM

Last Updated: February 27, 2026

The Toy Coach Inc. ("The Toy Coach," "Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of www.thetoycoach.com, www.toycreatorsacademy.com, and www.toycourses.com (collectively, the "Website"), including any content, functionality, courses, programs, consulting services, and digital products offered on or through the Website, whether as a guest or a registered user.

The Toy Coach is an education platform and consulting agency serving the toy and consumer products industry. We offer online courses, group coaching programs, digital downloads, podcasts, consulting services, and related tools and resources.

Please read this Privacy Policy carefully before using the Website. By using the Website or by clicking to accept or agree to the Terms of Use, you accept and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Website.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with the Website, including when you:

Create an account or register for a course, program, or membership
Purchase a product, course, or service
Download free resources, guides, or templates
Subscribe to our email newsletter or mailing list
Register for a webinar, live event, virtual pitch event, or seminar
Submit a contact form, survey, or application
Participate in a coaching session, consulting engagement, or community discussion
Submit comments, feedback, testimonials, or other content

The personal information we collect may include:

Name, email address, and profile picture
Billing and shipping address
Phone number
Company or brand name
Country, language, and time zone
Course enrollment and progress data
Information you share during coaching or consulting sessions
Any other information you voluntarily provide

1.2 Information Collected Automatically

As you navigate the Website, we automatically collect certain information about your device, browsing actions, and usage patterns using cookies, server logs, and similar technologies. This may include:

IP address, browser type, operating system, and device type
Pages visited, time spent on pages, and navigation patterns
Referring URLs and exit pages
Date and time of visits
Geographic location (based on IP address)

We use analytics tools to understand how visitors interact with the Website. This data helps us improve our content, user experience, and service offerings.

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

Social authentication providers (if you log in through a third-party account, we receive your name, email, and profile picture)
Advertising platforms (conversion data and audience insights from our advertising campaigns)
Payment processors (transaction confirmations and billing details, but not full credit card numbers)

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

Create and manage your account
Deliver courses, programs, coaching sessions, consulting services, and digital products you purchase or register for
Process payments through our third-party payment processor
Track your course enrollment, progress, and completion
Provide customer support

To Communicate with You

Send account-related notifications (purchase confirmations, enrollment updates, billing information)
Send our email newsletter and promotional materials (with your consent or as permitted by law)
Notify you of new courses, programs, products, events, and services offered by The Toy Coach or its affiliated companies and platforms
Respond to your inquiries and support requests

To Improve and Grow Our Business

Analyze usage patterns to improve the Website, our content, and our services
Conduct internal analytics, research, and reporting
Develop and launch new products, services, courses, tools, and platforms within The Toy Coach and its affiliated companies
Personalize your experience and tailor content and offers to your interests

To Advertise and Market

Serve targeted advertisements on third-party platforms (such as Meta/Facebook, Instagram, and Google) based on your interactions with the Website
Measure the effectiveness of our advertising campaigns
Create lookalike or similar audiences for marketing purposes using aggregated, anonymized data

3. How We Share Your Information

3.1 Service Providers

We share information with trusted third-party service providers who process data on our behalf to operate our business. These include:

Website Hosting Provider: Hosts the Website and processes web requests. Your browsing data and account information are stored on their infrastructure.
Email Marketing Platform: Stores and manages our email subscriber lists, sends newsletters and marketing emails, and tracks email engagement metrics (opens, clicks, unsubscribes). Your name, email address, and subscription preferences are stored on this platform.
Payment Processors: Handle payment transactions for course and product purchases. Your payment information (credit card number, expiration date, CVC) is transmitted directly to the payment processor and is not stored on our servers.
Course and Content Delivery Platforms: Deliver course content, track enrollment and progress, and manage digital product access.
Analytics Providers: Collect and analyze Website usage data to help us understand visitor behavior and improve our services.
Advertising Platforms: We may share limited data (such as hashed email addresses or site activity) with advertising platforms to deliver targeted ads and measure campaign performance.

All third-party service providers are contractually obligated to use your information only as necessary to provide their services to us and to maintain appropriate security measures.

3.2 Affiliated Companies and Products

The Toy Coach may operate or launch additional platforms, products, tools, and services under The Toy Coach Inc. or its affiliated companies. We may use your information to inform you about new products, services, or platforms offered by The Toy Coach or its affiliates. For example, if we launch a new tool, marketplace, or service related to the toy industry, we may notify you about it using the contact information you have provided.

We will not share your individual personal information with unaffiliated third parties for their own marketing purposes without your express consent. Any sharing within The Toy Coach Inc. and its affiliated companies will be governed by the same protections described in this Privacy Policy.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public. We may also disclose information to enforce our Terms of Use or any agreement between you and the Company, or to a lawyer or collection agency when necessary.

3.4 Business Transfers

In the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of The Toy Coach Inc.'s assets or business, your information may be transferred to the acquiring or successor entity. The acquiring entity will be bound by the same obligations regarding your personal information as set forth in this Privacy Policy. We will notify you of any such transfer via email or prominent notice on the Website prior to your personal information being transferred and becoming subject to a different entity's control.

3.5 Aggregated and Anonymized Data

Through your use of the Website and our services, we generate aggregated, anonymized data that does not identify any individual user ("Aggregated Data"). This includes anonymized trends in course engagement, student outcomes, industry patterns, content performance, and collective usage analytics. The Company owns all Aggregated Data and may use it for any lawful purpose, including improving our services, creating educational content and industry reports, developing new products, informing consulting engagements, and sharing insights with industry partners and researchers. See our Terms of Use (Section 26A) for full details.

4. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to operate, analyze, and improve our services and to support our marketing efforts.

Essential Cookies

These cookies are necessary for the Website to function properly, including keeping you logged in, maintaining your session, and enabling core features such as course access and shopping cart functionality. These cannot be disabled.

Analytics Cookies

We use analytics tools to understand how visitors interact with the Website, including which pages are visited, how long visitors spend on pages, and where visitors come from. This data helps us improve the Website and our content.

Advertising and Retargeting Cookies

We use tracking technologies from third-party advertising platforms (such as Meta/Facebook Pixel, Instagram, Google Ads, and similar services) to serve targeted advertisements to you on other websites and social media platforms. These technologies may collect information about your activity on the Website to deliver relevant ads and measure ad performance.

You can manage or opt out of cookies and tracking through:

Your browser settings (most browsers allow you to block or delete cookies)
The settings of respective advertising platforms (e.g., Facebook Ad Preferences, Google Ad Settings)
Industry opt-out tools such as the Digital Advertising Alliance (www.aboutads.info/choices) or Network Advertising Initiative (www.networkadvertising.org/choices)
Contacting us at support@thetoycoach.com

Disabling essential cookies may prevent you from using certain features of the Website. Disabling advertising cookies will not affect your ability to use the Website but may result in less relevant ads on other platforms.

We do not serve advertisements on the Website itself.

5. Email Communications

We use a third-party email marketing platform to manage our subscriber lists and send communications. Your name, email address, and subscription preferences are stored on this platform.

How You Get Enrolled

If you are outside the European Union and opt to receive free resources, register for a webinar or event, or purchase any product or service, we will automatically enroll you to receive our email newsletter. If you are within the European Union, we will only enroll you with your affirmative consent.

What We Send

We may send you account-related communications, newsletters, educational content, promotional offers, announcements about new products and services (including those from affiliated companies and platforms), and event invitations.

How to Opt Out

Every marketing email includes an unsubscribe link at the bottom. You may opt out at any time by clicking this link or by contacting support@thetoycoach.com. You cannot opt out of essential account communications (such as purchase confirmations or Terms/Privacy Policy changes).

In compliance with the CAN-SPAM Act, all emails clearly state who they are from and provide clear information on how to contact the sender and how to unsubscribe.

6. Data Storage and Security

6.1 Where We Store Your Data

Your data is stored on secure infrastructure provided by our third-party service providers, including our website hosting platform, email marketing platform, and payment processors. Our primary infrastructure is hosted in the United States.

6.2 Security Measures

We employ commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

Encrypted data transmission (HTTPS/SSL) for all Website communications
Encrypted password storage
Secure payment processing through PCI-compliant third-party processors (we do not store credit card numbers on our servers)
Access controls limiting employee and contractor access to personal information

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Email is not recognized as a secure medium of communication, and we request that you do not send sensitive private information to us by email.

6.3 Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Specifically:

Account and enrollment information is retained for the duration of your account
Email subscriber data is retained until you unsubscribe or request deletion
Purchase and payment records are retained as required by applicable tax and financial regulations
Course progress and completion data is retained for the duration of your account
Analytics data is retained in aggregated, anonymized form

After account termination or deletion request, we may retain certain data for a limited period as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

7.1 Access and Export

You may request access to the personal information we hold about you by contacting support@thetoycoach.com. Where feasible, we will provide a copy of your data in a portable format.

7.2 Correction

You may update or correct your personal information at any time through your account settings or by contacting support@thetoycoach.com.

7.3 Deletion

You may request deletion of your personal information by contacting support@thetoycoach.com. Upon receiving a verified deletion request, we will delete your personal information within 45 days, except where retention is required by law or for legitimate business purposes (such as retaining payment records for tax compliance or retaining aggregated, anonymized data).

7.4 Opt Out of Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting support@thetoycoach.com.

7.5 Opt Out of Targeted Advertising

You may opt out of targeted advertising by adjusting your preferences on the respective advertising platforms, through your browser settings, or by contacting support@thetoycoach.com.

8. State Privacy Rights (United States)

8.1 New Jersey Residents

Under the New Jersey Data Privacy Act (effective January 2025), New Jersey residents have the right to: access their personal data, correct inaccuracies, delete their personal data, obtain a copy of their data in a portable format, and opt out of the sale of personal data, targeted advertising, and profiling. To exercise these rights, contact support@thetoycoach.com.

8.2 California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected, the sources of collection, the business purposes, and the categories of third parties with whom we share your information.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt Out of Sale or Sharing: We do not sell personal information in the traditional sense. However, certain data sharing with advertising platforms for targeted advertising may be considered "sharing" under the CPRA. You may opt out by contacting support@thetoycoach.com or adjusting your cookie preferences.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, contact support@thetoycoach.com.

8.3 Other State Residents

Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Virginia, and others) may have similar rights to access, correct, delete, and port their personal data, and to opt out of targeted advertising. We honor these rights consistent with applicable law. To exercise any privacy rights, contact support@thetoycoach.com.

9. European Union Residents (GDPR)

If you are within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data
The right to rectify inaccurate personal data
The right to erase your personal data
The right to restrict processing of your personal data
The right to object to processing of your personal data
The right to data portability
The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal
The right to lodge a complaint with a supervisory authority

We require only the information that is reasonably necessary to provide our services. We will not require consent for unnecessary processing as a condition of entering into a contract with us.

To exercise your GDPR rights, contact support@thetoycoach.com. We will respond within 30 days.

10. Children's Privacy

The Website is not directed to individuals under the age of 18. Our services are designed for adult business professionals, inventors, entrepreneurs, and industry practitioners. We do not knowingly collect personal information from anyone under 18.

If we learn we have collected personal information from an individual under 18, we will take steps to delete that information. If you believe someone under 18 has provided us with personal information, please contact support@thetoycoach.com.

11. AI and Automated Processing

The Toy Coach may use artificial intelligence and automated tools in connection with its services, content creation, and business operations. This may include AI-assisted content generation, data analysis, personalized recommendations, and educational tools.

Where AI tools process your personal information, such processing is conducted in accordance with this Privacy Policy. We do not use fully automated decision-making that produces legal or similarly significant effects on you without human oversight.

If you have questions about how AI is used in connection with our services, please contact support@thetoycoach.com.

12. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, and services, including social media platforms, podcast hosting platforms, course platforms, and payment processors. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party site you visit.

13. International Users

The Website is operated from the United States. If you access the Website from outside the United States, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your jurisdiction. For EU residents, please see Section 9 regarding your GDPR rights.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a prominent notice on the Website. The date the Privacy Policy was last revised is identified at the top of this document. Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, your data, or your privacy rights, contact us at: